In June 1967, the world's first "automated teller machine" or "ATM" was unveiled at a branch of Barclays Bank in north London in a grand ceremony.

AI is quickly transforming the banking world. If you use online banking, there’s a good chance you’ve experienced at least some of this firsthand. More than half — 54% — of bank customers have used a ...

From chatbots to predictive fraud detection, artificial intelligence is quietly transforming how banks operate in Bangladesh and beyond. The new era of AI promises faster services, smarter decisions, ...

Forbes contributors publish independent expert analyses and insights. 4x Fintech Entrepreneur and Investor channeling capital to challenges According to the American Bankers Association, more than ...

Southeast Asia’s largest bank is rolling out an AI chatbot for its corporate clients, giving “round-the-block” access for customer care needs. A pilot version of the generative AI-powered chatbot, ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

Artificial Intelligence (AI) is rapidly moving from isolated pilots to the core of banking strategy. Faced with margin pressures, rising compliance costs, and customer expectations shaped by ...

In the age of AI, why have some of the biggest and oldest industries—that users interact with every day—resisted disruption? Banking services, everything from simply opening up a new account to ...

In the age of generative AI, banks and fintechs are rewriting their customer-acquisition playbook — turning models into revenue-driving products, embedding intelligent agents in core services, and ...

There are plenty of opportunities to use generative artificial intelligence (GenAI) to boost business productivity. But in regulated sectors like financial services, the output from the AI needs to be ...

OpenAI’s chatbot jolted Silicon Valley when it debuted three years ago, but ChatGPT’s user growth is slowing and Google’s Gemini is gaining ground.