Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

Organizations can use the maturity model to establish a baseline for adopting artificial intelligence and roadmap future investments, according to a new SEI paper.

MIAMI, Nov. 16, 2021 /PRNewswire/ -- Unit4, a leader in enterprise cloud applications for people-centric organizations, today released findings from a new global study, the Business Future Index.

TAMPA BAY, Fla.--(BUSINESS WIRE)--KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, today announced it has introduced the new Security Culture ...

The Cybersecurity and Infrastructure Security Agency on Tuesday published a second version of its Zero Trust Maturity Model, which updates implementation guidance for agencies across key pillars ...

New Supplyframe Research Reveals That Digital Maturity Is Stuck Below 3.0 as Manufacturers Globally Struggle to Get Ahead of Supply Chain Disruption Supplyframe today unveiled new DSI Maturity Model ...

Sr. Director of Product at Aisera, Jigar brings 15+ years in enterprise AI, GenAI innovation, agentic automation and product-led growth. AI maturity isn’t about deploying AI tools or automating ...

‘Using data resources effectively allows organizations to align services or products directly with customer feedback, increase business intelligence maturity, and forecast future trends,’ writes ...

Alongside new Nova models, AWS added new open weight models to the Amazon Bedrock generative AI platform and launched a new ...

The 2023 HIMSS Global Health Conference & Exhibition kicks off in Chicago on Monday, and among all the many other health and tech news that will be made there, HIMSS will officially debut its newest ...

Creating and deploying public key infrastructure is notoriously difficult. However, a group of encryption vendors, consultancies, and other experts aim to make a resilient approach to encryption more ...