Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Annemarie Conte at Wirecutter bought a 450-pound mystery pallet of returned Amazon goods. Inside, she found a lot of polyester and a lot of info about why consumers return. When you return something ...

(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can ...

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...

Winn-Dixie is expanding its Amazon return kiosks to 68 more stores across 23 Florida counties. The kiosks allow customers to ...

Amazon is refunding a small number of U.S. customers for unresolved returns, some dating back as far as 2018. The refunds are being issued for instances where Amazon either refunded without completing ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...