At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

If you’re a small business looking for computer technical support, your first thought is probably to find a company that offers on-site service. Think twice, though. If a technician has to come out, ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting? Can you explain technical issues in ...

Not everyone is a computer whiz it always easy to get your computer repaired. It often involves driving somewhere, shipping your desktop or laptop off to some factory, or paying hundreds of dollars to ...

WASHINGTON NextNine Inc. used ComNet 2001 in Washington, D.C. this week to unveil its SurroundSupport eSupport software infrastructure for remote technical support and diagnostics of datacom/telecom ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Ever wish there was a magical computer genie that could help you install software, set up printers, remove viruses, and solve everyday problems? Forget genies–what you need is a tech-savvy buddy, ...

Nurse call health IT vendor Amplion Clinical Communications has unveiled at HIMSS17 a new technological enhancement to its Amplion Alert nurse call platform. Called Overwatch, the tool is a ...

Having an unknown individual take over your computer and make changes to your system is traditionally the preserve of hackers. But no more — Dell is launching a service for its customers that will do ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Domotz and Luxul have teamed up to launch a manufacturer support feature available in Domotoz Pro ...