The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form ...

Virgin Blue is implementing a new service management system this month as the airline moves towards adopting the Information Technology Infrastructure Library (ITIL) framework. Virgin Blue general ...

(Lakewood, Colo. – June 8, 2015) Jefferson County Public Library (JCPL) announced today that Patrick J. Klein has accepted the position of IT Director for the Library, effective June 17. “Technology ...