House Bill 527, sponsored by Rep. Hillary Cassel and filed on November 24, 2025, would require that every claim denial in the state be made by a qualified human professional, not a computer system ...

Los Angeles County announced Wednesday that County Counsel has launched an investigation into State Farm's handling of insurance claims filed by policyholders affected by the January 2025 Eaton and ...

This is read by an automated voice. Please report any issues or inconsistencies here. Los Angeles County announced Thursday it is opening an investigation into how State Farm General has treated ...

The Scottish Episcopal Church says grounds for a risk assessment of Anne Dyer were considered before she returned from ...

IRDAI has stepped in with a strong message to insurers, urging a clear shift toward faster, fairer grievance handling at a time when policyholders are increasingly frustrated with delays and opaque ...

The Los Angeles County Counsel’s Office launched an investigation Thursday into how State Farm has handled insurance claims related to the devastating wildfires in January. The Eaton and Palisades ...

Chris Hipkins says he is adamant he was never informally briefed by the former Police Commissioner on the handling of ...

South Africa’s customer experience leaders are navigating a period of rapid change, driven by the promise and pitfalls of AI.

Louisville Mayor Craig Greenberg expects the city to be paid back for costs associated with the UPS plane crash response. How ...

Los Angeles County has launched an investigation into State Farm’s handling of insurance claims, amid widespread complaints of delays and underpayments from policyholders impacted by the January Eaton ...

The Supreme Court held that the without aid of power exemption cannot apply when any essential step, like stentering, uses electricity. Continuous multi-unit processing is treated as a single ...