Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

Salesforce, Inc. CRM recently posted decent third-quarter fiscal 2026 results, helping its shares rise 9.3% since the Dec. 3 ...

Confusion over Business Suite's reboot for the cloud is also creating difficulties in preparing business cases necessary to ...

The installation of core financial and operational software solutions forms part of the City of Cape Town’s strategic core ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

RESAAS Services Inc. ("RESAAS" or "the Company") , a leading provider of technology solutions for the real estate industry, today announced a strategic partnership with SAP (ETR: SAP) through the SAP® ...

A system decommissioning project is more than a technical necessity, it’s a strategic decision that can significantly affect ...

Klaviyo, the B2C CRM, has announced that Chano Fernández has been appointed co-CEO, effective January 1, 2026. Klaviyo says ...

Salesforce has bet big on AI agents to boost productivity among its users, and it expects commensurate returns. "We're ...

SNP SE, a leading software provider for digital transformation, automated data migration, and data management in SAP environment, has successfully delivered a complex SAP S/4HANA transformation ...

Trust in government AI will increasingly depend on clear examples of where, when and how we choose to deploy artificial ...

"We are honored to partner with VeriServe, a trusted leader in software quality assurance," said David Binny, CEO of Panaya. "Together, we look forward to helping Japanese enterprises streamline ...