Learn how to troubleshoot Bluetooth problems in Windows. Resolve issues connecting a Bluetooth device or accessory.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here …

After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on.

To remove the device, open Settings, and then select Bluetooth & devices > Devices. Under Wireless displays & docks, select the wireless display, or adapter you want to remove, then …

Solution 1: Run the automated Bluetooth troubleshooter Solution 2: Turn on Bluetooth and verify the device is in pairing mode Solution 3: Remove and re-add the Bluetooth device Solution 4: …

Provides steps to take when a Bluetooth mouse stops responding after waking from sleep or if multiple Bluetooth mice are connected to the PC.

Why can't I use my Bluetooth headphones on my PC to get calls from the Phone Link? The Phone Link does not currently support relaying a phone call from your Android device to a headset …

To get set up, you’ll need a PC that’s running Windows 11 or Windows 10 with support for Bluetooth 4.0 or later. This mouse supports Swift Pair in Windows for faster pairing.

To learn how to make the Bluetooth device discoverable, check the device's documentation or visit the manufacturer's website. Follow additional instructions if they appear, then select Done.

If you’re using a Windows 10/11 PC, run the Bluetooth troubleshooter to see if that fixes the problem. If you're having problems in general with Bluetooth on your Windows 10/11 PC, see …